Terms & Conditions

Hotel US TOWER Devprayag

Check-In time is 11 AM and Check-Out Time is 10 A.M. 50%of the total booking amount has to be paid at the time of holding booking guaranted then remaining 50%to be settled before check-in & prior arrival to hotel. If our Check—In/Out timing does not suit your holiday program, kindly inform us about the same. Necessary room allotments can be arranged on prior information, subject to availability, and may be chargeable by us directly.

Cancellation or Alteration in bookings is entertained. But prior information is required at least a week before your Check—In date. In writing from your end subjected to approval. Kindly also refer our Reservation/Cancellation or Amendment Policy. Please carry a valid government issued photo identity and address proof with you for Check—In procedure (mandatory for all staying guests). (PAN Card is not accepted as a valid Identity Card.)

The Credit/Debit Card Holder should be one the travelers, if you have booked with us using any one of the later.

We reserve the right to cancel or modify reservations where it appears that a customer has engaged in fraudulent or inappropriate activity or under other circumstances where it appears that the reservation contains or is resulted from a mistake or error. We may charge compulsory gala dinner supplement on Christmas / New Year’s event or other specific festive periods. This needs to be cleared separately.

Breakfast timings are 07:30 — 10:30 am henceforth all requests will be chargeable. Dinner timings are 07:30 — 10:30 pm henceforth all requests will be chargeable.

All guest booked for staying at hotel under meal plan (CP/MAP/AP) can take their plan meal at the restaurant buffet only as per prescribed timetable by hotel management. The buffet fixed meal plan (CP/MAP/AP), with booked packages will not be provided to room via Room-Services. If need to room, then standard A-La-Carte charges will be applicable. Rates displayed online are not guaranteed until the confirmation voucher is generated. The rates are dynamic and may change without any notice. A rate once selected and transaction executed by you, no other rate is applicable either higher or lower and no refund is admissible.

All extra services & amenities not part of the rate will be available on additional charge only.

In case of non—availability of pre—booked room at the time of arrival, the hotel will offer an alternate similar standard hotel/ in a similar room type, at its discretion and without any further liability.

Inhouse Rules : Washing cloths inside guest room of the hotel is strictly prohibited. You can avail laundry services if required. If found then Rs.1000/- will be charged to the registered guest.

Vehicle : Need to park at public parking place will be at owner risk only.

Safe Diposit : Keep your valuable, currency & jewelry in safe. Hotel not responsible for lost.

House Keeping : Room Cleaning of staying guest can be availed during operational hours for the occupied guest in the presence of the occupied guest only. ( In specific case please contact the reception of the hotel).

Water : We provide treated RO water for all staying guest rooms. Pack Mineral Water from the room services on chargeable basis.

RESERVATION CONFIRMATION VOUCHER

Rates may change without notice and may vary for special events except for confirmed reservation against the advance payment. All rates are subject to prevailing local taxes as applicable on room tariff & services opted.

CHILDREN & INFANT

- Child free stay – (up to 5 years) can stay free of charge with parents without extra bed.
- Child No Bed (CNB) – Children between 6 years to 12 years of age will be charged 20% of tariff.
- Child with Bed (CWB) – Children between 6 years to 12 years of age will be charged 30% of tariff.
- Child above 12yrs – Children above 12 years of age will be treated as young adults and the prevalent reservation tariff charges will be applicable and levied.
- Extra bed 30% of the applicable tariff will be charged.

CANCELLATION POLICY

The cancellation charges against reservations as applicable below :
- Cancellation charges 25% of total tariff if cancelled more than 30 Days prior to Check-in date.
- Cancellation charges 50% of total tariff if cancelled between at least 16 to 30 Days prior to Check-in date.
- Cancellation charges 75% of total tariff if cancelled between at least 4 to 15 Days prior to Check-in date.
- Cancellation charges 100% of total tariff if cancelled between 0 to 3 Days prior to Check-in date.
- No shows 100% retention of the total tariff will be charged
- In case of a full refund on cancellation, there will be a deduction of approximately 5% as payment processing charges.
- Note: Above are the cancellation rules but we will put our best possible efforts to waive/minimize the cancellation charges.

AMENDMENT POLICY.

Amendments will be treated as cancellation.
Any refund will take at least 15 days to process.

MODIFICATIONS AND ALTERATIONS

Hotel US TOWER reserves the right, without notice to modify, amend or delete any information regarding offers, products, and services from time to time, without any obligation to inform past, current or prospective visitors to this site. The terms and conditions set out below apply to your use of this web site and related web sites, including the use of the information services offered on the Site. In accessing and using the Site, you agree to be bound by these conditions so please read this section carefully before proceeding. If you do not accept these conditions, you must refrain from using the Site. These conditions must be read in conjunction with any other applicable terms and conditions governing the use of the Site.